SMA 101
Sales & Marketing
Sales & Marketing

NLP IN MARKETING & SALES

Course Code

SMA 101

Category

Sales & Marketing

Scope

Sales & Marketing

Duration

3 days

Status

ACTIVE

Competency

Ability to apply NLP techniques to enhance marketing and sales performance.

Target Audience

Sales professionals, marketers, business development managers, and customer-facing staff.

Course Overview

This course introduces the powerful principles of Neuro-Linguistic Programming (NLP) and applies them directly to the fields of marketing and sales. Participants will learn how to understand client psychology, build instant rapport, and use language to influence decision-making ethically and effectively. The program covers how to identify a customer's core motivations, tailor messaging to different personality types, and create compelling communication that resonates on a deeper level. This course is designed to transform the way you connect with your audience, leading to stronger relationships and significantly improved sales and marketing results.

Learning Objectives

  • Understand the fundamental principles of Neuro-Linguistic Programming (NLP).
  • Build instant rapport and trust with potential clients and customers.
  • Use persuasive language patterns to create more compelling marketing copy and sales pitches.
  • Identify and respond to different client communication styles and buying strategies.
  • Overcome objections and close deals by addressing underlying motivations and beliefs.

Daily Topics

D1

Day 1: NLP Foundations – Principles, Rapport building, Communication styles; ISPS Code security communication, IMO ethical communication.

D2

Day 2: Persuasion Techniques – Language patterns, Objection handling, Closing techniques; ISM Code emergency communication, MARPOL environmental communication.

D3

Day 3: Application – Marketing copy, Sales pitches, Client psychology, Case studies; MLC 2006 crew welfare, GDPR.

References

ISPS Code (security communication), ISM Code (emergency communication), MARPOL (environmental communication), IMO guidelines on ethical communication, MLC 2006 (crew welfare), GDPR (data protection in marketing).

Upcoming Course Dates

March 29 – March 31, 2027

Dammam
Open

October 27 – October 29, 2027

Istanbul
Open

Interested in this course?

Request more information or register for upcoming sessions

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