EMPLOYEE ENGAGEMENT & PERFORMANCE MANAGEMENT
Course Code
PMA 201
Category
People & Talent Management
Scope
People & Talent Management
Duration
2 days
Status
ACTIVE
Competency
Ability to drive employee engagement and manage performance effectively.
Target Audience
Managers, HR professionals, team leaders, and supervisors.
Course Overview
This course focuses on creating a high-performance culture by fostering employee engagement and implementing effective performance management systems. Participants will learn to design impactful performance reviews, provide constructive feedback, and establish clear goals that align with company objectives. The program also explores strategies for boosting morale, recognizing employee contributions, and building a positive work environment. The goal is to equip managers and professionals with the skills to motivate teams and maximize individual potential. The program is aligned with MLC 2006, STCW Convention, ISM Code, ILO Convention 180, ILO Convention 111 and ISO 9001, and their application to employee engagement & performance management is examined throughout. The program equips participants to design and implement a structured performance management system, apply effective coaching and feedback techniques to enhance employee performance, develop strategies to increase employee motivation and engagement and address performance gaps and facilitate professional development discussions. It prepares managers, HR professionals, team leaders, and supervisors to drive employee engagement and manage performance effectively.
Learning Objectives
- Design and implement a structured performance management system.
- Apply effective coaching and feedback techniques to enhance employee performance.
- Develop strategies to increase employee motivation and engagement.
- Address performance gaps and facilitate professional development discussions.
Daily Topics
Day 1: Engagement Fundamentals – Drivers of engagement, Motivation, Recognition; MLC 2006 hours of work/rest, ILO Convention 180.
Day 2: Performance Management – Goal setting, Coaching, Feedback, Reviews; STCW training standards, ISM Code personnel competence, ILO Convention 111, ISO 9001.
References
MLC 2006 (hours of work, rest, career development), STCW Convention (training and competency), ISM Code (personnel competence), ILO Convention 180 (hours of work), ILO Convention 111 (non-discrimination in promotion), ISO 9001 (competence and training).
Upcoming Course Dates
April 8 – April 9, 2027
September 22 – September 23, 2027