MARITIME QUALITY MANAGEMENT SYSTEMS (QMS)

This course provides a comprehensive guide to developing and implementing Quality Management Systems (QMS) specifically for the maritime industry. It is designed for managers and professionals who need to ensure their organization's operations meet or exceed international quality standards. The program covers the principles of ISO 9001, risk-based thinking, and continuous improvement, tailored to the unique challenges of shipping and fleet operations. Participants will learn how to audit existing processes, document procedures, and build a culture of quality to enhance efficiency, reduce non-conformities, and improve customer satisfaction.

• Understand the principles of quality management and the requirements of ISO 9001.
• Develop and implement a robust Quality Management System for maritime operations.
• Conduct internal quality audits to identify areas for improvement.
• Apply risk-based thinking to enhance operational resilience and safety.

ISO 9001 (Quality Management Systems), ISM Code (safety management system), ISPS Code (security management system), SOLAS Chapter IX (Management for the Safe Operation of Ships), MARPOL (environmental compliance), ISO 19011 (Auditing Management Systems), ISO 31000 (Risk Management), MLC 2006 (labour management), IMO III Code.