MARITIME BUSINESS EXCELLENCE
Course Code
EMM 201
Category
Management & Administration
Scope
Management & Administration
Duration
5 days
Status
ACTIVE
Competency
Ability to drive business excellence in maritime organizations.
Target Audience
Maritime executives, managers, and professionals seeking organizational excellence.
Course Overview
This course provides comprehensive training on achieving business excellence in the maritime industry. It is designed for maritime executives, managers, and professionals who want to drive organizational excellence. The program covers key topics such as business excellence frameworks, performance management, continuous improvement, and stakeholder management. Participants will learn how to implement excellence models and drive sustainable business results. Reference is made throughout to ISM Code, ISPS Code, ISO 9001, ISO 14001, ISO 45001 and EFQM Excellence Model, together with their practical application to maritime business excellence. Participants will practise how to understand business excellence frameworks, implement performance management systems, drive continuous improvement, manage stakeholder relationships and achieve sustainable business results. It prepares maritime executives, managers, and professionals seeking organizational excellence to drive business excellence in maritime organizations.
Learning Objectives
- Understand business excellence frameworks.
- Implement performance management systems.
- Drive continuous improvement.
- Manage stakeholder relationships.
- Achieve sustainable business results.
Daily Topics
Day 1: Excellence Frameworks – EFQM, Baldrige, Business excellence models; ISM Code, ISPS Code, IMO III Code.
Day 2: Performance Management – KPIs, Performance measurement; ISO 9001, ISO 14001, ISO 45001.
Day 3: Continuous Improvement – Lean, Six Sigma, Process improvement; MLC 2006 labour excellence.
Day 4: Stakeholder Management – Stakeholder engagement, Relationship management; UN SDG 8 and 9.
Day 5: Implementation – Excellence implementation, Case studies; IMO III Code, industry best practices.
References
ISM Code (safety management excellence), ISPS Code (security excellence), ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety), EFQM Excellence Model, Baldrige Excellence Framework, IMO III Code, MLC 2006 (labour excellence), UN SDG 8 and 9.
Upcoming Course Dates
January 25 – January 29, 2027